Automations
Send abandoned cart reminders, welcome new subscribers and follow up after a purchase. Choose a scenario and set the message and timing. Activation requires a paid plan.
B2C CRM and marketing automation for ecommerce powered by artificial intelligence
Collect contacts, remind customers about abandoned carts and encourage repeat purchases. Use customer and order data to choose audiences and send relevant messages.
Free plan forever, no credit card required.
Reach customers before and after a purchase. Use your data to grow sales.
Stay close to customers. In your store and beyond
Connect with customers while they browse and after they leave. Choose the format and channel that fit your message.
While they browse
Make the most of a customer's visit. Show a relevant offer, help them discover what's new and invite them to leave their contact details.
- PopupCollect signups in a popup on your site.
- BarShow an offer in a bar on your site.
- FeedShow news and offers in a panel.
- EmbedCollect contacts with a form on your page.
After they leave
The conversation can continue after the visit. Send a cart reminder, share new arrivals and give customers a reason to return. Use a channel they've opted into.
- EmailSend cart reminders and new arrivals.
- WhatsAppConnect in a familiar messenger.
- SMSCheck SMS channel availability.
- Web PushSend a reminder in their browser.
Customer data and campaigns in one place
Use customer data to create campaigns and select your audience - for example, people who have made their first purchase. Purchase data requires a full Shoper or IdoSell integration; sending requires appropriate consent.
Customer profiles
See contact details, consent and order history in one place. Understand the customer's purchase history before preparing your next message.
Segmentation
Group contacts by purchases and activity. Choose the audience you want to reach with a particular offer.
RFM analysis
Find frequent buyers, recent customers and those who may need a reminder. RFM groups customers by recency, frequency and purchase value.
Artificial intelligence in DropUI
Analyze your store's website, find campaign ideas and ask about available data. Create and refine designs, copy and images, adapt them to your brand and translate content into other languages.
Connect your store and tools to DropUI
Connect Shoper or IdoSell to use purchase data. Bring your CRM, automation and analytics tools into your workflow too.
Explore integrationsFrequently asked questions
See how to get started and what your store will need.
You can collect contacts on your website, send messages to selected groups and launch automatic scenarios, such as an abandoned cart reminder. The CRM helps you use customer and purchase data to tailor your communication to each audience.
Get started with DropUI
Get to know your customers and reach them with the right offer at the right time.