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WhatsApp campaigns and customer conversations

Message contacts who have opted in and continue the conversation in DropUI.

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How it works

After setting up a WhatsApp sender, you can prepare a campaign using a template and handle replies. Template availability and sending depend on your setup and Meta's rules.

Ways to use it

Share an offer

Prepare a message for contacts who have opted in to this channel.

After a purchase

Use connected store data in available automations.

Customer replies

Continue the conversation after a customer responds on WhatsApp.

Frequently asked questions

Yes. A contact needs the appropriate consent for this channel.

Build customer communication with DropUI

Message contacts who have opted in and continue the conversation in DropUI.